VIP Care

• Support Coverage: 7 days/week, 24/7 triage
• WordPress Updates (Core/Plugins/Themes): Weekly + after-hours change windows on request
• Security Hardening Baseline: XML-RPC, file edits, etc.
• Login Security: User & password activity reports
• Managed SMTP: Post SMTP + DNS checks
• Unlimited Edits: Up to 5 tasks simultaneously
• Backup Frequency: Hourly or real-time (Woo); 365-day retention
• Uptime Monitoring (60s checks): Included (5-min checks)
• Image Optimization: ShortPixel (WebP/AVIF), onboarding up to 30k images/month
• Next-gen Image Delivery: WebP/AVIF enforced (Included)
• SEO Essentials: Proactive fixes + quarterly mini audit
• Redirect Manager + 404 Monitoring + Broken Links: Enabled + proactive audits
• Staging Site (for major updates): Included + after-hours change windows
• Reports: Updates, backups, security, firewall, uptime, performance
• Resolution Target SLA: Same day (or next day including weekends)
• Proactive Hacked Site Repair: Included
• Activity Log (WP Activity Log): 90-day retention + monthly highlights
• Performance Optimization: FastPixel (advanced + controlled A/B cache on non-transactional pages)
• DNS Management & Consultation: Included (no cap + after-hours windows)
• Media Cleanup: Monthly (unused images, 2-step verified)
• Database Hygiene: Monthly + custom thresholds
• Autoloaded Options Audit: Monthly + custom thresholds (guardrails & backup)
• Staging Plugin Updates: WP STAGING (prefer parity staging)
• Vulnerability Alerts: Plugins/themes/core (proactive triage)
• Woo/LMS Care: Checkout, cron, webhooks + deeper payment log review
• Proactive Monitoring: 404/500 spikes, disk/CPU + custom thresholds
• Priority Support Queue: Top of queue
• Quarterly Growth Pass: CWV fixes, link wins + roadmap session
• Mobile Responsiveness Optimization: Included
• Weekend Coverage: Included

$699/monthly per site.

$6999/yearly per site.