website support plan services

PRO Care

Price range: $99.00 through $999.00

Made for entrepreneurs and small businesses, with growing needs.

  • Support Coverage: Mon–Fri (business hours)
  • WordPress Updates (Core/Plugins/Themes): Weekly
  • Security Hardening Baseline: XML-RPC, file edits, etc.
  • Login Security: User & password activity reports
  • Managed SMTP: Post SMTP + DNS checks
  • Unlimited Edits: 1 task at a time (max 5 changes/month)
  • Backup Frequency: Every 12 hours (2/day); 90-day retention
  • Image Optimization: ShortPixel (WebP/AVIF), onboarding up to 5k images/month
  • Next-gen Image Delivery: WebP/AVIF enforced (Included)
  • SEO Essentials: Monthly SEO health check
  • Redirect Manager + 404 Monitoring + Broken Links: Enabled + monthly review
  • Staging Site (for major updates): Included
  • Reports: Updates, backups, security, firewall, uptime, performance
  • Resolution Target SLA: 1 business day (Mon–Fri)
  • Proactive Hacked Site Repair: Included
  • Activity Log (WP Activity Log): 90-day retention + monthly highlights
  • Performance Optimization: FastPixel (baseline config: cache, minify, critical CSS, CDN)
  • DNS Management & Consultation: Up to 30 min/month (records, TTL advice)
  • Database Hygiene: Quarterly (drafts, trash, revisions, transients)
  • Staging Plugin Updates: WP STAGING (plugin updates only)
  • Vulnerability Alerts: Plugins/themes/core (monthly review)

 

$99/monthly per site.

$999/yearly per site.